The #1 Online Training System For Retailers


Retail Workshops

Public and Customized in-house retail training for:

District/Regional Managers Store Management Sales TeamsHead Office Training Workshops

Keynote Presentations & Retail Management Conferences

Book A Graff Expert to Speak

Toronto Registrations Now Open -  May 10th to May 12th 2016:
3 Day Intensive Training Workshop for Retail District Managers

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Training That Creates a Selling & Service Culture Among Your Retail Staff.

Start to create a selling and service culture that puts you ahead of the competition and drives your sales revenue and store performance with Graff’s leading training systems.

At the core of our training solutions is GraffRetail.TV, our online sales and management training used by retail clients world-wide. Get Selling and Get Managing have changed the way retailers train their frontline staff. Forget spending time reinventing your training programs every year; our systematic approach to training gets you immediately plugged-in to training results and keeps you current.

What's your biggest selling or management challenge at the store level? Book a demo of our online training systems and by the time we’re done, we’ll show you a solution that speaks directly to your challenges.

Manage Better. Sell More.

Learn from the Competition! Here’s what you need to do...

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May 24, 2016

In today’s competitive market place, you need an edge.  But where do you find it?  Do you just sit around waiting for a magic wand or the perfect merchandise to appear?  Not in this world!  The answer is actually staring you right in the face ... you must learn from your competitors!

Here’s what you need to do:

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You Only Know What You Know … Which Is What May Be Stopping You!

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May 16, 2016

Let’s get this out of the way right up front.  I think I know a lot. And, the guy I work for?  Well, he thinks he knows even more!

But the most important thing we know is that what we actually know is just a very small fraction of what there is to know.  Yes, I’m confident in my knowledge, but more than that, it’s my awareness of all the things I don’t know (and that’s a lot!) that drives me to learn, research, study and grow.

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Sales Training 101: Setting Your Team Up For Success

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May 09, 2016

Kevin had the chance to speak to a room full of franchisees at a recent AGM.  The topic?  All about how to drive revenues in their stores, of course!  Kevin’s keynotes aren’t fluffy; but rather packed full of tangible action-items that any retailer can take back to their stores, implement easily and start seeing results.  If any of you have had the pleasure of hearing Kevin speak live at one of your annual meetings, you know first-hand just how inspiring and motivating one of his talks can be.  I am sure the majority of the franchise owners agree after seeing just how many made the decision to sign up for Graff Retail TV; our online sales and management training programs. 

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