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Let's
"Do" This Year Right
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Welcome to another new year. It's time to
re-think, re-new and re-examine what's working and more
importantly, what isn't. But where do you begin?
If you recognize the importance of 'fine tuning'
your performance every year, but don't know where to begin,
consider these suggestions for improvement:
1. Tell your employees they are important and then
start taking action to support that statement. You know
they're critical to your business, so start investing in them
now. Help them to be successful and you will
be, too!
2. Commit to executing your strategic plans that you create each
year. Do
not fall into the same pit of frustration and
despair as all those other retailers who fail to take action.
Be more disciplined.
3. Spend more time in your stores. That goes for your buyers, too. We all
know that nothing
is ever sold at head office, so get out to the
front lines and see what's going on in the real world.
4. Accept the fact
that you're
leaving 10% to 40% of potential sales on the table every day. Then do
something about it! Don't believe this?
Give us a call and we'll show you how to sell more starting today.
5. Do not do the following:
- Hire
staff after just one
interview. Do you really believe you
know someone after a 15 minute chat in the food court?
- Expect
your staff to sell to their full potential without training
them. Give them the tools they need to
succeed! Don't know where to begin? We can help.
(hint: check out www.graffretail.tv)
- Accept non-compliance on the use of your existing training programs and systems that
you worked so hard to develop. Implement a balanced
scorecard properly to ensure your stores run properly
Need a little
assistance with any of this stuff? Give us a call at
1-905-842-1275 or visit us at www.graffretail.com . We'll be happy to help out!
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