We've all been there.  Don't want to make that tough decision till we have 'all the facts'.  Once we get the latest update/results/analysis/research we'll be in a much better position to make the right call.  Isn't that what the professionals do?


Wrong!  The best leaders understand and accept that they'll never have all the information they want before moving forward.  They know they can't afford to sit around waiting until they're 'comfortable' or nothing will ever get done. 

And what about the financial cost of delayed decisions?  Do have any idea how expensive this can be?  Consider these typical situations:

Poor Sales Staff:  If his Sales Per Hour are $20 below store average, that's $400/week ... $1,600/month ... $20,000/year.  How much of this dead weight are you carrying?  What is your plan to coach your sales staff and improve their performance?

Underperforming Sales Team:  Their Items Per Sale is stuck at 1.5 when you know it should be at least 1.8.  So they're leaving a whopping 15% of their sales 'on the table' every day!  Did you know that the right combination of relevant training and individual accountability can solve this problem?

Poor Store Manager:  Her million dollar store is running at 10% below comparable locations.  Do you know what to do?  At $100,000/year, how long can you afford to wait for 'divine inspiration'?

Outrageous Staff Turnover:  Your annualized staff turnover rate is trending at 50%.  At up to $5,000 per employee, your turnovers costs may be in the six figure range.  What's your retention strategy?

Remember, you're there to make decisions ... so make them!  If you don't have a successful plan underway, we can help! If you're not sure how to effectively implement your strategy, we can help with that too!  Your future success story is standing by!

Kevin Graff is the main guy behind all things Graff Retail. A renowned retail expert, Kevin is recognized in the retail industry as a speaker, author and expert trainer. Kevin's main passion is to help retailers drive staff performance.


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