The Training Your Store Teams Need Today
In over 30 years of working with retailers, we have never seen a situation like the one caused by the COVID-19 pandemic. Now more than ever, store teams need training that will help them succeed.
Download the Graff Retail app No Strings Attached and get Free Access to our COVID-19 retail sales and service training.
Get access to:
- Micro video content
- LMS desktop portal
- Individual learning journeys
- Special content for Managers
Our COVID-19 specific training has been met with great response and helps staff deal effectively with all the challenges they are facing at their stores.
The Right Content at the Right Time
We spoke with dozens of retailers and created the content they needed.
- Safety and Trust Building with Customers
- New way to greet and welcome customers
- How to sell while maintaining distance
- How to connect even while wearing a mask
- Dealing with customers’ fears and anxieties
- How to deal with customers who don’t respect your safety protocols
- The importance of selling complete solutions
- Maximizing your curbside pickup experience
- For Managers Only:
- Rebuilding Trust with your Team
- When Your staff don’t follow your safety protocols
- Dealing with your team’s fears
Do your managers get amazing results out of their teams? The Get Managing program is designed to give every store manager the essential skills, tools, and systems they need to get the best performance from their teams.
Easy to Use and Implement
Simple. Effective. Needed.
- Micro videos make learning fast and easy
with little time commitment - App-based solution puts the training right into
the hands of your staff - Additional LMS desktop portal at no added cost
- Indexed learning so you can easily find the skill you need
- Interactive components to bring it to life
- Individual learning journeys to accommodate
everyone’s needs - Special key content just for Managers to help them deal
with their most pressing issues
When it comes to selling wine and liquor in a retail store, staff are expected to provide an experience unlike any other. Our Ready to SERVE sales training is the first fully customizable program built specifically for the wine and liquor retail industry.
Our Most Important Program
Register Today for Free
The Graff Retail Guarantee
We know that our programs will produce results, so it makes it easy for us to offer a full money back guarantee. If within the first 90 days of your program subscription you are not completely pleased for any reason, we will give you your money back. In over 30 years of business, we’ve never been asked to refund a single dollar!
