In-Person and Virtual Training Sessions

Our in-person and virtual training solutions are tailored to your company, your culture, and your people.

In-Person or
Virtual Training

The Choice is Yours

The choices and needs for training today have changed. So whether you’re looking for in-person, virtual or online training we’re here for you.

All of our solutions are tailored to your company, your culture and your people.

Since 1988, Graff Retail has been creating customized programs for our clients – programs that fit the reality of your business.

Your company isn’t like anyone else’s. Your training shouldn’t be either.

Custom Training Solutions

Our in-person training solutions are tailored to your company, your culture, and your people.

Many of our clients continue to use in-person training as part of their learning strategy. In-person training fosters a sense of teamwork and shared learning experiences.

Since 1988, Graff Retail has created customized programs for our clients – programs that fit the reality of your business.

Your company isn’t like anyone else’s. Your training program shouldn’t be either.

Sales Training

There’s how much you’re selling now. Then there’s how much you should be selling.

We can help you increase your sales whether you are selling hardware, medical aids, tires, diamonds, wireless plans, liquor or any other retail product or service.

Our training digs into the brand experience you want your customers to experience. How do you want your associates to engage with them? Where are the opportunities to add value to the sales process? How do you generate a sales lift? How do you optimize customer loyalty?

We don’t believe in “flavor of the month” training. We excel at building training solutions that drive sustainable results day after day, year after year.

Your sales teams could and should be selling more.

This Graff Retail White Paper explains what it takes to make this happen.

Store Management Training

Your managers don’t just hold the keys to the store. They hold the keys to your success.

The old adage “as goes the manager, so goes the store” remains true today. It’s with that in mind that we create the best store management training programs and systems.

We specialize in creating sales management systems, coaching systems and real-life management skills training that integrate with your existing models and programs. Management training is never done in a silo. Our approach is to customize store management training to produce your desired results. Our goal is to raise your managers to an entirely new level of confidence and success.

We’ve won multiple awards for our management training solutions. It’s time for you to join in on the success!

Territory Manager Training

Managing a territory is nothing like managing a single store. Isn’t it time you trained them to take on this new level of responsibility?

You train your sales people how to sell. Store Managers how to manage their store. Territory Managers need training too!

We’ve trained thousands of Territory Managers on how to get maximum results from their stores. For most, it’s the only training they’ve ever received. For those who have had training, they tell us it’s the best they’ve ever had.

They need the professional training this challenging and crucial role deserves.

The proof: our innovative and unique retail training programs have been recognized with multiple awards.​

Happy customers and great partners agree, our passion for what we do shows up in our work…every time!

Ready to Talk About an In-House Program?

Our Services

Graff
Retail Online

Sales and management e-learning programs that are proven to drive sustainable results.

Custom
Training Solutions

In-person and virtual training solutions tailored to your company, your culture, and your people.

Leadership
Coaching

One-on-one coaching to develop inspired leaders.


Keynotes &
Conferences

Kevin Graff delivers entertaining and informative keynotes. He gets retail. Retailers get him.

Make our Program Your Own

If you need unique content or skills training, Graff Retail will customize a program to meet your exact requirements.  We’ve created countless customized in-store programs for clients across all sectors. Contact us to create your own program.

The Graff Retail Guarantee

We know that our programs will produce results, so it makes it easy for us to offer a full money back guarantee. If within the first 90 days of your program subscription you are not completely pleased for any reason, we will give you your money back. In over 30 years of business, we’ve never been asked to refund a single dollar!

Book Kevin for Your Event

  • This field is for validation purposes and should be left unchanged.

Bring this workshop In-house (2-Day Retail Leadership Summit Workshop)

  • This field is for validation purposes and should be left unchanged.

Bring this workshop In-house (Intensive 3-Day District Manager Workshop)

  • This field is for validation purposes and should be left unchanged.

Book Event for Better Leadership Coaching

  • This field is for validation purposes and should be left unchanged.

Pin It on Pinterest

Try Demo

Oops! We could not locate your form.