The #1 Online Training System For Retailers

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Retail Workshops


Public and Customized in-house retail training for:

District/Regional Managers Store Management Sales TeamsHead Office Training Workshops
 

Keynote Presentations & Retail Management Conferences

 
Book A Graff Expert to Speak

2-Day Retail Leadership Summit
October 25 & 26, 2017


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Training That Creates a Selling & Service Culture Among Your Retail Staff.

Start to create a selling and service culture that puts you ahead of the competition and drives your sales revenue and store performance with Graff’s leading training systems.

At the core of our training solutions is GraffRetail.TV, our online sales and management training used by retail clients world-wide. Get Selling and Get Managing have changed the way retailers train their frontline staff. Forget spending time reinventing your training programs every year; our systematic approach to training gets you immediately plugged-in to training results and keeps you current.

What's your biggest selling or management challenge at the store level? Book a demo of our online training systems and by the time we’re done, we’ll show you a solution that speaks directly to your challenges.

Manage Better. Sell More.

Spotlight on Success: Fresh Collective

August 17, 2017

We talk a lot about the importance of celebrating successes with your retail teams.  There’s no right or wrong way to do this; just make sure you’re actually doing it and making it a part of your regular daily, weekly and monthly operations in the store.

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Look What The Stork Brought To Your Store!

August 10, 2017

How many of you believed (as I did when I was a toddler) that the Stork brought the new baby home?  Conveniently, that fable left a lot of details out … and saved a lot of blushing!

So, what has the Stork brought to your store?  You see, your new employees are much like new babies (hang in there with me if you’re a new employee … I’m not calling you a baby!)

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Never Stop Learning and Growing

August 03, 2017

I love the quote, "If you think you know everything, how smart can you be?'   I'm not sure who wrote this, however, I agree!   Often, when people arrive into a position of power and responsibility, they fail to realize that continued growth is essential to success as a leader. People often confuse busy with growth; busy just means busy.   Busy doesn't even mean that you're not possibly bored. Heck, we're all busy these days.

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