The #1 Online Training System For Retailers

GraffRetail.TV

Retail Workshops


Public and Customized in-house retail training for:

District/Regional Managers Store Management Sales TeamsHead Office Training Workshops
 

Keynote Presentations & Retail Management Conferences

 
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3-Day District Manager Workshop
April 10th to 12th, 2018

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2-Day Retail Leadership Summit
April 25th & 26th, 2018


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Training That Creates a Selling & Service Culture Among Your Retail Staff.

Start to create a selling and service culture that puts you ahead of the competition and drives your sales revenue and store performance with Graff’s leading training systems.

At the core of our training solutions is GraffRetail.TV, our online sales and management training used by retail clients world-wide. Get Selling and Get Managing have changed the way retailers train their frontline staff. Forget spending time reinventing your training programs every year; our systematic approach to training gets you immediately plugged-in to training results and keeps you current.

What's your biggest selling or management challenge at the store level? Book a demo of our online training systems and by the time we’re done, we’ll show you a solution that speaks directly to your challenges.

Manage Better. Sell More.

Umm ... Will the owner of this training program please stand up?

February 15, 2018

What does it take to roll out a great training program at store level?  Better yet, what does it take to sustain a great training program at store level?  Do you have the answer on the tip of your tongue?  Don’t fret, from what I can tell, the majority of retailers out there don’t have the answers to these questions either. 

Ok.  Here’s an easier question.  What gets in the way of training success at store level?  I bet you can rattle off a bunch of ‘retail realities’ that interfere with training.

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Ask Yourself...How’s Your Personal Brand?

February 07, 2018

I would like to start by asking why we are we still struggling with compliance and consistency?

It’s our job as leaders to flawlessly execute corporate strategy through our people; however, we are repeatedly dealing with issues relating to compliance and consistency. Is it because our people aren’t listening or is it because we are not influencing their behaviours? This may be the difference between a good Manager and an exceptional Leader, one that has a strong personal brand.

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Are You Challenging the Performance of Your Staff?

February 01, 2018

Is finding and developing the 'right' store staff such a big deal? Doesn't your format and merchandise do all the real selling, while employees are just there to receive your customer's cash? Before you get too far down this line of thinking, consider the following list of questions, designed to challenge your assumptions:

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