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Everyone in retail knows that high performing managers and sales teams are critical to meeting sales targets and increasing customer loyalty. There’s no way around it, if you want to develop high performing teams, you need to make smart investments in on-going staff training and personal development. What if you had access to an award-winning retail management and sales training program, delivered online for optimal convenience and minimal disruption to your operations, for less than a cup of coffee a day?

Pinch yourself. You’re not dreaming.

With Graff Retail’s revolutionary online retail training program, your management and sales teams get around the clock access to amazing video content your team will love to experience and truly appreciate. Online retail training programs include Get Managing, Get Selling and Ready to Serve, a program specifically designed for liquor stores.


Retail Management Training

The most difficult challenge for retail store managers is developing high performing teams. But if managers don’t have the training and support they need to make this happen, it’s unlikely their teams will produce exceptional results.

The Get Managing program is designed to give every store manager the skills, tools and systems they need to achieve success.

“Key Note Speaking”

Retail Sales Training

Sales training must be sustainable system so that your team can confidently do the right things all day, every day, in every store location. We’ve created a retail sales training system that produces results month after month, year after year.

The Get Selling program is designed specifically to make your team experts at generating sales and improving the customer experience.


Liquor Retail Sales Training

When it comes to selling wine and liquor in a retail store, staff are expected to provide an experience unlike any other. They must be extremely knowledgeable about the products they sell, professional in how they conduct themselves and approachable so customers feel comfortable asking questions and accepting help.

The Ready to SERVE program covers all of this and more. It’s the first retail training program designed specifically for the alcohol and liquor industry.

Make our Program Your Own

If you need unique content or skills training, we will customize a program to meet your exact requirements.  We’ve created countless customized sales and management training programs for clients across all sectors. Contact us to create your own program.

The Graff Retail Guarantee

We know that our programs will produce results, so it makes it easy for us to offer a full money back guarantee. If within the first 90 days of your program subscription you are not completely pleased for any reason, we will give you your money back. In over 30 years of business, we’ve never been asked to refund a single dollar!

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