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Case Studies

Our Case Studies Let You In On What We Do Best

We’ve been helping retailers grow their sales and improve the in-store experience for over thirty years. And we’re always glad to share what we’ve learned through these hands-on experiences.

Our case studies are real world examples of how our clients have improved their performance by consistently doing the right things.

Graff Retail’s Get Managing Training Program Used to Increase Performance at Staples Canada

Staples Canada wanted their store managers and supervisors to be better equipped to coach and train staff members as a measure to increase performance at stores. Graff Retail developed and implemented a training program to help them achieve this vision.

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Graff Retail’s Custom Training Program Improves Sales, Employee and Customer Experience for Leading Liquor Retailer

Graff Retail developed a custom sales and coaching program to help increase sales, customer, and employee experience for a leading Canadian liquor retailer.

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How Ready to SERVE Helped Drive Sales by Creating a ‘Customer First’ Culture for A Top Liquor Retailer

Graff Retail provided a Top Liquor Retailer a customized sales and training program that instilled a ‘customer first’ culture throughout its organization.

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How Ready to SERVE Helped a Top Liquor Retailer Boost Sales and Transform Performance

Graff Retail partnered with a Top Liquor Retailer to develop a customized sales and coaching program that significantly improved the way their store staff interacted with customers.

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Retail Store Management Virtual Bootcamp

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Retail Store Management Virtual Bootcamp

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