We’ve been helping retailers grow their sales and improve the in-store experience for over thirty years. And we’re always glad to share what we’ve learned through these hands-on experiences.
Our case studies are real world examples of how our clients have improved their performance by consistently doing the right things.
Staples Canada wanted their store managers and supervisors to be better equipped to coach and train staff members as a measure to increase performance at stores. Graff Retail developed and implemented a training program to help them achieve this vision.
Graff Retail developed a custom sales and coaching program to help increase sales, customer, and employee experience for a leading Canadian liquor retailer.
Graff Retail provided a Top Liquor Retailer a customized sales and training program that instilled a ‘customer first’ culture throughout its organization.
Graff Retail partnered with a Top Liquor Retailer to develop a customized sales and coaching program that significantly improved the way their store staff interacted with customers.