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Get Managing

Online Store Manager Training Program

Fully customizable training program for retail store managers. Mobile app and desktop friendly. The skills your store managers actually need.

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Results

25% Higher Competency
Level of Managers

Based on our extensive “before and after” research, the competency level of managers who have gone through just a single round of Get Managing training has risen an average of 25%. That’s 25% better performance from those who hold the keys to your stores’ success.

Graff’s Get Managing training uses highly engaging and effective videos your managers will truly appreciate. This is not your typical management video-training program. You have to see it to believe it.

  • Become the manager that your team needs
  • Build confidence in your success
  • Run your store the right way, every single day

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Topics Covered by Graff Retail’s Online Management Training Program

Why Graff Retail’s Get Managing
Online Training Works

A Better Staff Experience

Staff today demand, and deserve, a better work experience. And that experience is delivered through a great Manager. Giving your Managers the training they need gives the rest of your staff the experience they demand.

Increased Revenue

You know better customer experiences result in more sales. It’s a fact. By teaching managers how to develop teams that are more skilled at maximizing the customer experience, desired sales results will follow.

Knowledgeable, Engaged Staff

Giving your managers the tools to develop and motivate their staff, and give them the confidence they need to be better at service and selling resulting in a much better customer experience.

Never-Ending Development

This isn’t your typical one-and-done video program. Anything but! We drive (yes, we do it for you) a weekly training focus that keeps Managers learning, growing, thinking … and getting better week by week

Visibility, Support & Accountability

We don’t leave your Managers ‘alone’ in their learning journey. Their District Managers are constantly informed of progress so they can support their Managers and keep them on track.

An Enjoyable, Challenging Experience

Get Managing is fully interactive and ‘fun’ to work through. At the same time, the learning is adequately challenging to engage them throughout their learning journey.

Get Managing Will Increase Your Team’s Performance – Learn How

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Make our Program Your Own

If you need unique content or skills training, we will customize a program to meet your exact requirements.  We’ve created countless customized video lessons for clients across all sectors. Contact us to create your own program.

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Your sales teams could and should be selling more.

This Graff Retail White Paper explains what it takes to make this happen.
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FAQs

With an annual subscription to Get Managing, 5 managers per store location are included.  This accommodates most store management teams to include a Store Manager, Assistant Manager, Shift Supervisor(s) and perhaps some other up-and-coming managers for great succession planning.  If you require more ‘seats’ for your management teams, we can provide additional seats for an extra nominal fee per user.

Get Managing is an app-based program (with a desktop version available).  All you need is an internet connection to login anywhere, anytime from a smart phone.
Each training video is approximately 4 minutes long and each tackle a different key management skill over 26 weeks (completing 2 full cycles per year with different content and activities each time). There are additional workbooks and resources included to layer in for easy implementation. The learning is designed to be on-going, with in-app directives to help guide your management team through the content and reinforce it in different ways throughout the year.
District Managers have an important coaching role to play in this Get Managing app learning journey, having them involved and providing support and feedback to their managers along the way. The app is exceptionally interactive to encourage feedback between leaders and managers. District Managers are also provided with regular group coaching consultations to support their efforts to coach their management teams and ensure they are actively implementing the core concepts taught inside the Get Managing program to achieve change and see results.
Each subscription is for a full year. 365 days of ongoing training, support, and better results in every way. And, when you’re ready to renew for another year, we have new content and activities that will keep the program fresh, exciting and working to drive even better results.

Of course! We’ve been customizing manager training content for over 30 years. It’s in our blood. It’s what we do. Whatever the needs of your store, team, or products, we can tailor our Get Managing training program to incorporate them. Just give us a call to talk about what’s possible.

We strongly recommend users to download the app, programs within the app, and watch videos within the program on WIFI connection to avoid data charges.
Not a problem! The program can all be accessed with our desktop version. No one is left behind.
Given that Graff’s training content is heavy on multimedia, we have configured all videos within our programs to stream from the server rather than downloading them to the users’ devices to reduce storage space required on users’ devices. The storage space required varies per Graff program.  The storage space for each program is displayed on the homepage below the program title, and users can see it before downloading the app.

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Retail Store Management Virtual Bootcamp

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Retail Store Management Virtual Bootcamp

  • If you are looking to register more than 3 participants, send us an email at [email protected] and we will send you a detailed registration form.

  • Participant 1

  • Please enter the participant’s mailing address where they would like their Certificate of Excellence to be sent upon course completion.

  • Participant 2

  • Please enter the participant’s mailing address where they would like their Certificate of Excellence to be sent upon course completion.

  • Participant 3

  • Please enter the participant’s mailing address where they would like their Certificate of Excellence to be sent upon course completion.

Virtual DM

  • If you are looking to register more than 3 participants, send us an email at [email protected] and we will send you a detailed registration form.

  • Participant 1

  • Please enter the participant’s mailing address where they would like their Certificate of Excellence to be sent upon course completion.

  • Participant 2

  • Please enter the participant’s mailing address where they would like their Certificate of Excellence to be sent upon course completion.

  • Participant 3

  • Please enter the participant’s mailing address where they would like their Certificate of Excellence to be sent upon course completion.

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