So, What Exactly is Graff Retail Online?
You hired your sales staff to sell. GraffRetail Online shows them how.
You hired your store management teams to manage the stores and their teams. Graff Retail Online shows them how.
This is the training you need and they deserve. In a format that works for today … and everyday. One that produces better results,and better experiences for both customers and staff.
All at a price you can afford.
Here’s Exactly Why You Need It
- Customers are smarterand more demanding than ever before.
Your store teams need the skills to create the great shopping experiences your customers expect. - Traffic counts are likely down somewhat in your stores.
So, you need to convert more of your traffic into buyers. - You need more productivity out of the stores, not less.
Increasing the average basket will drive that productivity. - Your sales teams demand a better work experience.
Giving your Store Managers the skills they need turns them into better leaders and coaches. - Your store teams are more important than ever before.
You need to give them the training, skills and support they need and deserve. - You recognize the need, but also have limited resources.
That’s why we’re an extension of your training team … and remarkably cost effective.
We make it easy and effective.
Video Based Learning
Short,high quality videos make learning fun and easy to understand.
Easy to Implement
We guide every step to get you up and running fast.
Ongoing Reinforcement
Daily. Weekly. We make training part of your daily store operations.
Unlimited Access
No Limits on the number of users or times you can use the program.
Total Support
Our experts are on hand to support your stores every day.
Great Tools and Resources
Easy to use workbooks and amazing tools and systems all included
Online Assessments
Test retention throughout the entire program.
Performance Tracking
Back end reporting on every individual.
Ready to learn more?
The Skills and Topics You Need
Online Sales Training
Establishing Rapport: The first, and most important, part of every sale.
Determining Needs: Learn the best questions to ask for every scenario.
Presenting Solutions: Discover how to make your products come alive.
Adding On: Drive average sale and customer satisfaction with multiple item sales
Closing the Sale: No pressure. Just proven strategies that work.
Overcoming Objections: We all get them. Learn how to overcome them.
Building Loyalty: How to end the sale so that your customer will come back again.
Driving Average Sale: Practical strategies that work to increase your basket size.
Improving Conversion Rates: Learn how to get a few more customers to buy from you each day
Attitude is Everything: A candid look at your attitude, and how it affects performance
Ten Ways To Be a Sales Pro: Want to be the best? Here’s how.
Dealing with Selling Challenges: Solutions to get you past some of the tougher situations
Online Management Training
Hiring the Right Staff, and Reducing Turnover: It all starts with learning how to hire the people … and keeping them!
Priority Management: Priority management focuses you on the most important things, while at the same time achieving results
Getting Your Sales Team To Actually Sell: Learn the secrets of the 5 Foundations,and how you can drive effort and results.
Retail Leadership – Learn how you can become the type of Leader your team needs.
Performance Coaching: Learn how to address performance issues effortlessly.
Achieving Compliance on Standards: There’s only one way to run a store … the right way!
Motivating and Engaging Your Teams: Build and implement a tactical plan that will both motivate and engage your team.
Driving Your Store Metrics: We all have goals to achieve … here’s how to do it.
Retail Math: The business of your business explained to help you manage better.
The Manager’s Troubleshooting Guide: Have you got staff problems? We’ve got answers.
Take A Closer Look With A Private Demo
Customization
Whether you need your brand represented, or key content and skills included that are unique to your company, we can customize the programs to meet your needs. We’ve filmed countless customized videos for our clients across all sectors. Just give us a call to discuss what’s possible.
