We’ve all been there. Don’t want to make that tough decision till we have ‘all the facts’. Once we get the latest update/results/analysis/research we’ll be in a much better position to make the right call. Isn’t that what the professionals do?
Wrong! The best leaders understand and accept that they’ll never have all the information they want before moving forward. They know they can’t afford to sit around waiting until they’re ‘comfortable’ or nothing will ever get done.
And what about the financial cost of delayed decisions? Do have any idea how expensive this can be? Consider these typical situations:
Poor Sales Staff: If his Sales Per Hour are $20 below store average, that’s $400/week … $1,600/month … $20,000/year. How much of this dead weight are you carrying? What is your plan to coach your sales staff and improve their performance?
Underperforming Sales Team: Their Items Per Sale is stuck at 1.5 when you know it should be at least 1.8. So they’re leaving a whopping 15% of their sales ‘on the table’ every day! Did you know that the right combination of relevant training and individual accountability can solve this problem?
Poor Store Manager: Her million dollar store is running at 10% below comparable locations. Do you know what to do? At $100,000/year, how long can you afford to wait for ‘divine inspiration’?
Outrageous Staff Turnover: Your annualized staff turnover rate is trending at 50%. At up to $5,000 per employee, your turnovers costs may be in the six figure range. What’s your retention strategy?
Remember, you’re there to make decisions … so make them! If you don’t have a successful plan underway, we can help! If you’re not sure how to effectively implement your strategy, we can help with that too! Your future success story is standing by!
Firstly, we offer the “Certificate of Excellence in Retail District Management“, a comprehensive 10-week online course tailored for District Managers. This program is meticulously crafted to refine leadership skills, strategic thinking, and operational efficiency. You can explore more about this transformative journey at Graff Retail’s Virtual District Management Program.
Secondly, for those aspiring to excel in store management, our “Certificate of Excellence in Retail Store Management“ is the perfect fit. This 7-week online course is an intensive training program designed to equip store managers with the skills needed to lead effectively, drive sales, and enhance customer experiences. Delve into this opportunity at Graff Retail’s Virtual Store Management Program.
Both these programs are not just courses, but career-defining experiences that will empower your staff and management to meet and exceed the challenges of today’s retail landscape. We encourage retailers to seize this opportunity to invest in their teams, ensuring that their staff are not just capable, but exceptional.
Remember … to ensure your success tomorrow, you must take action today!
Kevin Graff is the main guy behind all things Graff Retail. A renowned retail expert, Kevin is recognized in the retail industry as a speaker, author and expert trainer. Kevin's main passion is to help retailers drive staff performance.Blog Authors: Kevin